The Veterans Health Administration (VHA) pays for care provided to VA beneficiaries in non-VA hospitals through its contract hospitalization program as mandated by Congress in the late 1980s. The Non-VA Hospital System (NVH) software captures the patient's Demographics, Provider, Hospital Name and Location, Medicare Provider Number, Diagnoses and Procedures for which the patient received care during his/her inpatient stay. The data is received from either the patient or the medical center providing the care (normally on a UB-92 form). The billing office employee enters the information into Veterans Health Information Systems and Technology Architecture and sends information to the Austin Information Technology Center (AITC). The non-VA hospitals are reimbursed at Medicare rates based on the Prospective System (PPS). PPS uses the appropriate Diagnostic Related Groups (DRGs). Each DRG has a different rate-adjusted reimbursement based on the regional and urban/rural designation of the provider non-VA Hospitals. NVH is housed at the AITC and uses software developed by the AITC in conjunction with 3M and the Center for Medicare and Medicaid Services (CMS). It is a batch system written in Common Business Oriented Language, ALC, and Statistical Analysis Software. Processing occurs daily.

Dental Encounter System (DES) is an automated health care application designed to capture critical data about the operations of VA Dental Services. Information on completed procedures is gathered for each patient encounter through the Dental Record Manager software, which is a VA Computerized Patient Record System Class I adjunct application. This DES information is linked and includes encounter date, patient, provider, procedures, diagnosis codes, and additional associated qualifiers. DES productivity is measured using weighted work units known as relative value units (RVUs). RVU values are determined cooperatively by the Dental Coding Committee and Decision Support System (DSS) staff. One RVU is a measure of work effort and represents one minute of the average provider's time (presuming the provider is supported with one dental assistant and one treatment room) and is reported as a value with each procedure reported to DES. DES transactions are sent to the Austin Information Technology Center (AITC) database using standard Health Level Seven (HL7) messaging and the VA Vitria Interface Engine. These batched HL7 messages are parsed at the AITC and placed in a flat database file.

The Office of Personnel Management requires government agencies, at a minimum, to query employees on job satisfaction, organizational assessment and organizational culture. VHA maintains response data for all census surveys such as the Voice of VA as well as the VA Entrance and Exit surveys.

Web service proxy/wrapper for CP&E capabilities/data. This interface will retrieve a Bill of Collection record from CP&E and enable a CRM user to view the Bill information. Back office CRM users (primarily DCU Unit) require the ability to review Bills to respond to customer inquiries about Bills and Offsets. The interface will be triggered when a user attempts to query for a Bill using the Bill # (K#).

This service provides web services used to obtain call-related data for patients. Users of this service are intended to be healthcare providers

This service provides web services used to obtain claims-related data for patients. Users of this service are intended to be healthcare providers.

This service provides web services used to obtain order releated data. Users of this service are intended to be healthcare providers